Pexlia
Questions
The things people actually ask before buying. Anything missing goes to the contact page.
Last updated 28 September 2026
Can I pay cash when it arrives?
Yes. Choose cash on delivery at the checkout and nothing is taken at that point – the page ends with an order number and you pay the courier. Paying by card at the checkout is the other option, and it costs the same.
How do I know something will fit my kitchen?
Measure the clear run of worktop, the usable depth under the wall cupboards and the height to the cupboard above, then send us those three numbers. The measuring note explains how, and we will tell you which one fits – including when none of them does.
Is delivery really free?
Yes, to a street address in any of the 27 EU countries, and choosing cash on delivery does not add a fee. A few islands and remote districts need a second carrier; where that applies we quote the extra before anything is packed.
Why is the range so small?
Because each one has to replace two or three appliances to earn a place. That rule rules almost everything out, which is the point – a shop for small kitchens that sells you four hundred things is not really a shop for small kitchens.
What if it arrives damaged?
Refuse it at the door. Return carriage is ours and a cash order leaves you nothing out of pocket. If you only notice later, email us and we arrange collection at our expense.
How long is the guarantee?
Three years from delivery, under Spanish law, on everything we sell. For the first two years a fault is assumed to have been present from the start unless we can show otherwise. Details on guarantee and safe use.
Do you ring before delivering?
Always. Somebody calls to check the order and agree a day before anything is packed. If we cannot reach you the parcel waits rather than going out unconfirmed.